![]() ![]() We are very excited to partner with Aircall, as the company looks to accelerate its growth and expand globally.” In a hybrid work environment, users are looking to Aircall to provide an easy to use experience that is highly integrated into their workflows, thereby making the most out of every customer interaction. Aircall was built to empower any professional to have richer conversations, and to allow the phone channel to be accessible, transparent, and collaborative.Ĭhristian Resch, Managing Director at Goldman Sachs, said: "The past 12 months have been a catalyst for Aircall’s cloud based SaaS communication solution. Ultimately, the solution allows personalized experiences for their customers. This allows businesses to streamline workflows, providing more efficiency for their teams with better visibility, data and insights into their customers’ needs and their teams’ performances. Aircall helps businesses meet those objectives by integrating its cloud-based solution into leading business softwares like Salesforce, Hubspot, Zendesk, Slack, Intercom and many others. Over the past year, remote workforces accelerated digital transformation for companies of all sizes and, at the same time, their customers increased their expectations around personalized and convenient service. In an increasingly virtual world, businesses were lacking an easy-to-use solution that could integrate with other critical business applications, and support the communications needs of a dispersed and flexible workforce. The funding round was led by the Growth Equity business within Goldman Sachs Asset Management, and joined by most of Aircall’s current investors (DTCP, eFounders, Draper Esprit, Adam Street Partners, NextWorldCap, Gaia), showing their renewed trust in the company’s vision.Īircall was founded in 2014 with the belief that traditional business phone systems were hard to manage, siloed, and required heavy implementation costs and time. This new financing will allow Aircall to fulfill its mission of trailblazing a new era for cloud communications.Īircall, a cloud-based voice platform helping companies across the globe manage millions of customer support and sales calls every day, today announced it has raised $120 million in a series D funding round, bringing the company’s total valuation to more than $1 billion.Including its Series D, Aircall has now raised more than $226 million. ![]() Launched in 2014 in France, Aircall is a cloud-based phone system and call center software that integrates seamlessly with popular CRM and helpdesk tools, such as Salesforce, Hubspot, etc.Improve technology with new AI capabilities, additional productivity features for call centers including transcription & speech analytics, enhance infrastructure capacities by providing additional points of presence to support local usage, while continuing to deliver additional capacity at scale.Partner with major telecommunications companies to bring its technology to every professional around the world, by leveraging local networks expertise.Expand globally, with new European offices in London and Berlin, and deep investments in North America and APAC.Enrich its app ecosystem, specifically with new integrations covering all use cases, from e-commerce to financial services, Sales, Support, etc.With offices in New York, Paris, Sydney and Madrid, Aircall recently passed the 450 employee mark and plans to recruit more than 260 new employees by the end of the year. The company now has more than 8,500 customers worldwide. This allows businesses to streamline workflows, providing their teams with visibility, data and insights into their customers’ needs and their teams’ performances. The solution is integrated into business softwares like Salesforce, Hubspot, Zendesk, Slack, Intercom and many others. The round, bringing total valuation to more than $1 billion, was led by the Growth Equity business within Goldman Sachs Asset Management, and joined by most current investors (DTCP, eFounders, Draper Esprit, Adams Street Partners, NextWorld Capital, Gaia Capital Partners) and Swisscom Ventures.įounded in 2014 and led by Olivier Pailhes, co-founder and CEO, Aircall provides a cloud-based voice platform for companies of all sizes to manage customer calls support and sales calls. Aircall, a NYC-based cloud-based voice platform for companies across the globe to manage customer support and sales calls, raised $120m in Series D funding.
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